my export hasn't worked in 3 months, this is another staff members export screen. She logged out fully and then clearing cache/cookies before logging back in. This has happened since last Thursday
Your client page has lost a lot of functionality. Do you have a video or documentation on what's changed or how we're to use the new set up? I've already sent a message regarding filters not expo...
see below screen shots
Export Clients Filters are not working on new platform design. I need a call to show the team. This continues to happen intermitted. Half the staff are unable to export reports.
One of my team members haven't been able to create messages in my TeamChat (my "chat box" doesn't pop up in any of my chats. Please advise.
One of the team members are not able to post notes. She cleared her cache and cookies is using incognito.
How do i turn off the pop up for the invoices and how do i turn off the chat that's on the right side of the screen? These are interference. Thx
How are clients looking at invoices created? What report do i use. Billing & Invoices only pulling 'OPEN' invoices I'm able to search by Creation 0r Due Date, again only pulling open. The Client...
Payments are sync'ing to random invoices that are attached to the same email address. This is happening invoices that are PAID in QBO but are outstanding in Thryv. We have issues with our Thryv sy...
Export Clients Filter isn't pulling any data. See screen shot. I'm trying to pick only (1) filtered category '**rent schedule
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