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AG$

Bronze Thumbs-Up Enthusiast
Silver Idea Generator
Silver Ace Answerer
  • Total activity 80
  • Last activity December 22, 2025 23:45
  • Member since March 15, 2024 20:10
  • Activity overview
  • Badges (3)
  • Posts (21)
  • Comments (20)
  • Activity overview
  • Badges (3)
  • Posts (21)
  • Comments (20)

Activity overview

Latest activity by AG$
  • AG$ created a post, December 22, 2025 23:45

    Payment Reports are exporting

    1. Community
    2. Thryv Business Center™

    my export hasn't worked in 3 months, this is another staff members export screen. She logged out fully and then clearing cache/cookies before logging back in. This has happened since last Thursday  

    • AG$
    • December 22, 2025 23:45
    • 2 followers
    • 1 comment
    • 0 votes
  • AG$ commented, September 18, 2025 14:30

    1. Community
    2. Thryv Business Center™
    3. Client/Filter Page

    I use one particular report regularly. There are not 1606 clients on this report, and when i select this report or 'view' to export, it's incorrect in both what i'm visually looking at and what i h...

    • View comment
    • AG$
    • September 18, 2025 14:30
    • 0 votes
  • AG$ commented, September 01, 2025 20:50

    1. Community
    2. Thryv Business Center™
    3. Client/Filter Page

    On the old system using filters, for example, since we can not look up invoice numbers, we'd scroll down and  use the 'Claim Number' choice on the filter. On the new system, you have to select it e...

    • View comment
    • AG$
    • September 01, 2025 20:50
    • 0 votes
  • AG$ created a post, August 28, 2025 17:36

    Client/Filter Page

    1. Community
    2. Thryv Business Center™

    Your client page has lost a lot of functionality.  Do you have a video or documentation on what's changed or how we're to use the new set up?  I've already sent a message regarding filters not expo...

    • AG$
    • August 28, 2025 17:36
    • 3 followers
    • 5 comments
    • 0 votes
  • AG$ created a post, August 28, 2025 14:59

    Buttons Missing

    1. Community
    2. Thryv Business Center™

    see below screen shots

    • AG$
    • August 28, 2025 14:59
    • 2 followers
    • 1 comment
    • 0 votes
  • AG$ created a post, August 26, 2025 16:07

    Export Clients

    1. Community
    2. Thryv Business Center™

    Export Clients Filters are not working on new platform design. I need a call to show the team. This continues to happen intermitted. Half the staff are unable to export reports.  

    • AG$
    • August 26, 2025 16:07
    • 2 followers
    • 1 comment
    • 0 votes
  • AG$ created a post, June 16, 2025 23:30

    Create Messages

    1. Community
    2. Thryv Business Center™

    One of my team members haven't been able to create messages in my TeamChat (my "chat box" doesn't pop up in any of my chats.  Please advise. 

    • AG$
    • June 16, 2025 23:30
    • 2 followers
    • 1 comment
    • 0 votes
  • AG$ created a post, April 18, 2025 18:23

    Posting Notes

    1. Community
    2. Thryv Business Center™

    One of the team members are not able to post notes. She cleared her cache and cookies is using incognito. 

    • AG$
    • April 18, 2025 18:23
    • 2 followers
    • 1 comment
    • 0 votes
  • AG$ commented, April 02, 2025 19:12

    1. Community
    2. Thryv Business Center™
    3. Invoice Pop UP

    this feature  

    • View comment
    • AG$
    • April 02, 2025 19:12
    • 0 votes
  • AG$ created a post, March 31, 2025 21:11

    Invoice Pop UP

    1. Community
    2. Thryv Business Center™

    How do i turn off the pop up for the invoices and how do i turn off the chat that's on the right side of the screen? These are interference.  Thx

    • AG$
    • March 31, 2025 21:11
    • 2 followers
    • 3 comments
    • 0 votes

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