Skip to main content
Thryv Help Center home page

Support Center

  • Visit us at Thryv.com
  • Sign in
  • Sign in
  • Submit a request
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

Christina Rodriguez

Thryv Moderator
Streamline Your Customer Experience with the Client Portal
Master the Pro Campaign Editor
ThryvPay: Advanced
Getting Started with ThryvPay
+13 more
  • Total activity 604
  • Last activity January 12, 2026 22:41
  • Member since February 07, 2024 17:39
  • Activity overview
  • Badges (17)
  • Articles (110)
  • Posts (0)
  • Comments (199)
  • Activity overview
  • Badges (17)
  • Articles (110)
  • Posts (0)
  • Comments (199)

Articles

Recent activity by Christina Rodriguez Recent activity Votes
  • Pipeline: Moving deals to another pipeline

    1. Keap™
    2. My Day
    3. Pipelines

    Follow these steps if you need to move a deal to a different pipeline Click on the deal Click the Stage to select the pipeline and stage you would like to transfer this deal to In the Deal activi...

    • Christina Rodriguez
    • October 22, 2025 11:19
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Add contacts - follow up with customers

    1. Keap™
    2. Contacts

    Promptly follow up with your new contacts with an email sent directly from their contact record. Send Follow-up, Introduction, or Invite to set appointment emailNavigate to Contacts > People locate...

    • Christina Rodriguez
    • October 21, 2025 23:11
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Validate a custom domain

    1. Keap™
    2. Comms
    3. Broadcasts

    After verifying your domain name, you can customize the "from address" of an email to be anything@yourdomain.com. Click on your profile and choose Settings Scroll down to the Domains section I...

    • Christina Rodriguez
    • July 11, 2025 03:03
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Change the ordering of Deals

    1. Keap™
    2. My Day
    3. Pipelines

    When a new deal is added, you can choose for the deal to be added to the top of the stage or the bottom. While viewing your pipeline, click the more ellipses at the top-right of the page and choo...

    • Christina Rodriguez
    • October 22, 2025 11:19
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Sorting contacts by last updated

    1. Keap™
    2. Contacts

    To help you work more efficiently, you can sort your contacts and companies by "Last updated." You can find this option when viewing a list of contacts, or when viewing contacts within your compani...

    • Christina Rodriguez
    • October 21, 2025 23:28
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Contacts Tab

    1. Keap™
    2. Contacts

    Article Contents Overview Add Contacts   Import Contacts   Open a Contact Record    Contact Lists Filter Contacts & Create Lists Mass Actions for Contact List    Hide or Show a Contact List Ove...

    • Christina Rodriguez
    • August 26, 2025 17:04
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Contact record and activity feed

    1. Keap™
    2. Contacts

    The contact record provides key information about your contacts and includes action buttons so you can easily book appointments, send messages, and much more, enabling you to get straight to work....

    • Christina Rodriguez
    • August 28, 2025 17:37
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Add or edit a contact record

    1. Keap™
    2. Contacts

    Add a new contact Search and edit a contact record Duplicate contacts     Add a new contact Click the Plus icon and choose Contact from the drop-down Or, if you are currently in the Conta...

    • Christina Rodriguez
    • August 28, 2025 18:47
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Custom field types

    1. Keap™
    2. Contacts

    You can create custom fields for your contact and company records. Keap Pro customers can create up to 100 custom fields for contact and company records, while Keap Max customers can create 150 cu...

    • Christina Rodriguez
    • August 28, 2025 18:49
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • View or update a contact's email marketability status

    1. Keap™
    2. Contacts

    It is important to be aware of your contact's email marketability status. Sending to unengaged contacts can negatively impact the delivery of email to engaged contacts who want to receive your em...

    • Christina Rodriguez
    • August 28, 2025 18:56
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • « First
  • ‹ Previous

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

New post
Thryv Blog Thryv Blog

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

  • Live Chat

    Chat Now

  • Email us

    support@thryv.com

  • Call us USA/CAN

    844-99-THRYV

  • Call us AUS

    1800-468-4798

  • About Us

  • Contact Us
  • Terms of Use
  • Privacy Policy
  • International Partnerships
  • Thryv Blog
  • Testimonials

2200 West Airfield Dr.
Grapevine, TX 75261

© 2025 Thryv, Inc. All rights reserved.