Hi Jody, Im so sorry to hear about the scheduling issue. Have you been seeing this happen with all clients or is it for specific services? Thank you!
Hi Thomas, Unfortunately, we are unable to generate QR codes at this time. However, if you have an existing one that you would like to have added to your site, we can definitely assist with that re...
Hey Alex, Tax forms are typically sent via email (or mailed if electronic delivery wasnt authorized). If you arent seeing that you received this, please contact our team at 844.998.4798 for immedia...
We do accept any cards issued by Visa, Mastercard, Discover and AMEX (including debit cards). I recommend getting in touch with the ThryvPay team to review the clients who are having issues with pr...
Hi Kris, I'm sorry to hear about the issue you are experiencing. I am not seeing any reported issues with Live chat being accessible on my end and should be available now. When you try to access it...
Hey Robert - Are you referring to the automatic follow up messages after you complete an appointment? If so, that can be changed under Settings > Auto Client Messages. I have a guide here that sho...
Hey David! I recommend getting in touch with our Social team for assistance on making changes to your Thryv Social Posts. They can be reached at 844.998.4798. Thank you!
Hi David, If you need any help with website changes, our Thryv Support team can assist at 844.998.4798 or support@thryv.com. They would just need to know the specific changes you need and in what a...
Hi Gene, Are you receiving an error when trying to refresh it or is it not responding at all? Thank you!
Hey Tad! I recommend getting in touch with Client Care on this, they can be reached at 844.998.4798. They handle billing and most tax related questions. Thank you!
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