Change of business address
I recently updated our business address. It has followed through for all appointments made for all of the team apart from one. When we make appointments for this team member it reverts back to the old business address. How do we fix this?
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Hi Theresa,
I am sorry to hear about this issue. Most often this could be caused by browser caching. Does the issue persist after clearing cache/cookies (all time), closing the browser completely, then logging in again?
If the issue doesnt resolve after clearing cache/cookies, I recommend opening a ticket with our Support team so they can have it investigated. They would just need to know the old address, new address, what staff member is being affected, and any screenshots/visuals showing the issue.
Thank you!0
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