recurring automatic payments

• October 01, 2026 02:32

User

I have set up a recurring payment for a client who owns several companies, but the payment is being posted to the wrong company. How can I redirect the payment?

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• 

  Christina Rodriguez

  Thryv Moderator

  • October 01, 2026 17:33

  

  

  

  

  +13 more

  Hi there,

  If the scheduled payment is posting to the wrong client card, it would need to be cancelled and rescheduled under the correct client card. I have attached our guide on this here: https://learn.thryv.com/hc/en-us/articles/360047615651-Set-Up-A-One-Time-or-Recurring-Scheduled-Payment-in-ThryvPay
  
  Thanks!
  
  
  

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