Logging In

• September 21, 2026 02:42

Emma

The SMS mobile number registered for multi-factor authentication on my login belongs to a former employee. I still have access to the account, but need the MFA phone number reset so I can register my current mobile.

Thank you

Emma

 

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• 

  Christina Rodriguez

  Thryv Moderator

  • September 21, 2026 15:18

  

  

  

  

  +13 more

  Hi Emma,

  I recommend getting in touch with our Support team as they can take a look at the settings and advise on  next steps. They can be reached 24/7 at 844.998.4798 or support@thryv.com.

  Thanks!

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