error posting facebook

• August 20, 2026 23:40

Susan

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  Susan

  • August 20, 2026 23:44

  
  posted to Facebook even though it says it couldnt post. Error on the scheduling screen

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  Christina Rodriguez

  Thryv Moderator

  • August 21, 2026 17:51

  

  

  

  

  +13 more

  Hi Susan,

  I looked into the post you are referring to and it looks like some sort of glitch occurred. I have opened a ticket with our Social team and escalated the issue. I can keep you updated here with any new information.

  Thanks!

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  Christina Rodriguez

  Thryv Moderator

  • August 28, 2026 21:29

  

  

  

  

  +13 more

  Hi Susan,

  Apologies for the delay, we were able to find a cause for this. Our system will wait a few seconds after posting to ensure the content was published. Sometimes when theres a slight delay between our system and Facebook's causing the post not to publish quickly enough, it can cause this error to show. This is something our devs are looking to improve in the future and we appreciate you bringing it to our attention.

  Thank you!

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