Announcement
My announcement shows on hold due to flagged activity. I discussed this previously and the hold was supposed to be released. We had 6 bounced emails-one was a person that resigned and the others were a non profit that had been hacked so all emails were bounced...no entities were notified of the problem.
I need these to go out as planned, which from my discussion previously should have been cleared for posting.
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Hi Diane,
I looked at your account and can see where we cleared a bounce rate error around 8/5/26. Since then, the campaign that went out on 8/6/26 caused another bounce error. I am opening a request to have it cleared for you, in the meantime, we recommend removing the bounced emails from your campaigns so that another bounce error can be avoided.
I can let you know when I see that they have everything cleared up for you.
Thank you!
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Hi there!
Just got confirmation that this should be cleared now.
Thank you!
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The announcement still shows the banner that it has been stopped and can not be sent.
I really needed this sent, and it still has not gone out.
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Hi Diane,
I am showing a successful announcement was sent this morning around 9:36a CT with no error present. If it is showing on your end, it very likely could be a caching issue. Please let me know if it clears by clearing cache/cookies (all time), closing out the browser, then logging back in.
Thank you!
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