Wrong info populating in the name field and phone fields in scheduling and client list
i have a company name and phone # auto populating when i open the apointment schedualer and in my client list i have a phone show up as a hyper link above the actual client phone # in their info screen
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Hi Jennifer,
It looks like you were able to get this resolved with Thryv Support. In case there might be anyone else having a similar issue, I'll put the resolution below:
The original issue was due to the labels on the CRM fields being renamed accidentally. Thryv Support was able to go in and set them back to their default name. If you would like to change the labels down the line, I'll include our article here that shows how to do this in detail.
Thank you!
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