Billing

• April 21, 2026 16:51

Wanda

I have received two bills this month. I was wondering what was going on.  I was told it would be one bill instead of multiple.  

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• 

  James Montgomery

  Thryv Moderator

  Thryv Employee

  • April 21, 2026 22:22

  

  Hey Wanda,
  
  Thanks for surfacing this.
  
  After reviewing with the team, we confirmed that one of the items you received wasn’t an additional bill or charge. Instead, it was a credit applied to your account.
  
  In short, you are still on a single billing structure. There was just a credit issued this month that generated a separate statement.
  
  I hope this helps provide some clarification! Please let me know if you have any other questions or if we can assist further.

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