Password Change

• April 10, 2026 21:19

Santo

I received an email stating my password was changed today however I did not change my password

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  James Montgomery

  Thryv Moderator

  Thryv Employee

  • April 10, 2026 23:10

  

  Hey Santo,

  Thanks for bringing this up! If you received a password change notification that you didn’t initiate, we recommend taking action right away to ensure your account remains secure.

  First, it may be worth logging in to confirm whether your current password still works. If you’re unable to log in, go ahead and use the “Forgot Password” option to reset it as soon as possible.

  As a precaution, we also recommend:

  1. Choosing a strong, unique password that you don’t use for other accounts
  2. Contacting our Support Team so they can take a closer look and help further secure your account.
     Our Support Team can be reached at 844-998-4798 or via email at support@thryv.com.

  I hope this helps! Please let us know if you have any further questions or concerns.

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