Patient stating he cannot use HSA card online
I have a patient stating that he cannot make a payment online using his HSA card. He is the only one that I have had that is complaining of this. However, he is unable to make his payment. Is there an issue with receiving payments at this time?
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Hey there!
Just wanted to let you know that we’re looking into this. While we’re not aware of any widespread payment issues, we’re investigating to determine what might have caused this.
Thanks so much for your patience in the meantime!0
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