Thryv Software

• February 09, 2026 19:25

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When creating a new invoice - in the notes section the "Save notes for future invoices" is not SAVING.  How can we fix this notes section?

Please advise.

Thanks.

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• 

  James Montgomery

  Thryv Moderator

  Thryv Employee

  • February 10, 2026 22:49
  • Edited

  

  Hey there,

  Thanks for bringing this to our attention, and I’m sorry to hear you’re experiencing this issue!

  We were able to replicate the issue you described and have escalated it to our developers on your behalf. We should have an update for you within the next 48 hours.

  In the meantime, please don’t hesitate to reach out if there’s anything else we can assist with.

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• 

  James Montgomery

  Thryv Moderator

  Thryv Employee

  • February 12, 2026 22:57

  

  Hi there,

  Thanks again for bringing this to our attention. I’m going to reach out to you via email to gather a few more details so we can continue troubleshooting this with you directly.

  Keep an eye out for that message shortly!

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