My campaigns were temporarily on hold

• October 12, 2025 01:05

Millicent

My campaigns were temporarily on hold due to flagged activity - bounce rate.  I have scrubbed the client list to remove the bounced emails.  When can I use the campaigns feature?

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  Christina Rodriguez

  Thryv Moderator

  • October 13, 2025 23:01

  

  

  

  

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  Hi Millicent!
  
  To have the campaigns unblocked, we would need to open a ticket to our dev team to have it manually cleared. Typically, our Thryv Support team can start this process for you at any time.
  
  I went ahead and alerted our team that you are needing the error cleared and I am waiting on confirmation that it has been done. I will update you here once I have that confirmation.

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  Christina Rodriguez

  Thryv Moderator

  • October 14, 2025 16:07
  • Edited

  

  

  

  

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  Hi there! 

  Just wanted to let you know that the campaigns have been unblocked. If you have any questions, feel free to ask here :)

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