Cannot get into my current plan subscription

• October 08, 2025 11:34

Patrick

Hello,

I cannot get into my current plan subscription to change the plan.  When I click on the plan, it states "we are unable to locate your plan subscription, contact Client Care for assistance.

I would like access.

 

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• 

  Christina Rodriguez

  Thryv Moderator

  • October 08, 2025 18:47

  

  

  

  

  +13 more

  Hi Patrick,

  For this error specifically, our Client Care team would need to review and assist in getting the error rectified. Client Care can be reached at 866-519-0475.

   

  Thank you!

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  Patrick

  • October 08, 2025 19:32

  

  Thank you, I will call them.

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