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Customers sent to wrong website address

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1 comment

  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Hello Beth! Our team has taken a closer look at your tracking numbers and addressed the issue. All tracked phone numbers from your campaigns should now route to your correct destination phone number. 

    When using a 3rd party website, Thryv Leads will route incoming leads to a landing page rather than the full website. Landing pages are simpler in design and focused on the singular goal of converting leads, whereas websites are more for general information about the business. Someone from our team will follow up to go over this in more detail. Thanks and don't hesitate to leave a comment if you run into anything else!

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