JotForm Integration for Client/Sub-Account Fields
Answered
Hello,
Does the JotForm integration sync to Client/Sub-Account fields in Thryv? I noticed the most recent update allows for mapping these fields when setting up the integration. However, the help article also states that only Contact fields will sync inside the Client Card. If only Contact fields sync to Thryv, what is the purpose of mapping the Client/Sub-Account fields?
Thank you!
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Official comment
Hey Michael! Great catch! The Jotform app will map to both contact and client fields. The line in the article you referenced is a relic of the previous version of the app and was meant to be deleted in the update. We have revised that article for accuracy.
Thank you, and please continue to let us know how our help content can improve!
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