Important Update: Deprecation of Google's Business Messages
Google has announced the discontinuation of their Business Messages product. As of now,
Business Messages and Google Business Profile Chat will no longer be available for
communicating with customers through Google Business profile listings on desktop or mobile.
Business Messages and Google Business Profile Chat will no longer be available for
communicating with customers through Google Business profile listings on desktop or mobile.
What This Means for You:
- No More Business Messages: The Business Messages service will no longer function and it will be unavailable for anyone trying to use it.
- Impact on Google Business Profile Chat: You won't be able to use Google Business Profile Chat to connect with customers via Google Search and Maps.
- App Market Update: We've already removed Business Messages from our App Market.
- Module Removal: The Business Messages module has been taken down from the Google Business Profile page within Thryv Business Center
- Notification Plan: We're reaching out to all active users who have had Business Messages installed via email, so you're fully aware of these changes.
For any clients looking for more information, check out the following Google articles:
What's Next? Our team is here to ensure a smooth transition. If you have any questions or need assistance, don't hesitate to reach out. We're committed to helping you stay connected with your customers and continue growing your business. If you need assistance, log in with your Thryv credentials and leave a comment here.
What's Next? Our team is here to ensure a smooth transition. If you have any questions or need assistance, don't hesitate to reach out. We're committed to helping you stay connected with your customers and continue growing your business. If you need assistance, log in with your Thryv credentials and leave a comment here.
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