Postal code issue
AnsweredHello everyone,
I have a problem with my ThryvPay account, I can't log in.
In the second part of the owner details form, it tells me that my postal code is incorrect and we only have one postal code in Iqaluit in the province of Nunavut in Canada.
Have you ever encountered a similar problem? I don't know what to do, I have customers waiting to pay.
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Hello Peña! We found the ticket our support team is working on for your address and we're having the issue escalated. We will be in touch with your for a resolution and next steps. Thank you for bringing this to us!
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Hello Peña, we confirmed with our support team that we were able to get your address issue resolved, you should now be able to log in to ThryvPay with no issues. If you run into anything else, please don't hesitate to leave a comment here!
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