double entries when syncing outlook calendar
Answered
I have synced my outlook calendar, and now have 2 appointments for each one scheduled in Thryv! what?? anyone else have this? what's the correction?
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Karin if you haven't already, the first step to troubleshoot this is to un-sync the Outlook calendar and sync it again. If this doesn't immediately resolve the issue, post in a comment here and we can troubleshoot further.
To disconnect the Outlook Calendar, navigate to your calendar and click the gear icon next to Calendar Sync. Then, click on Disconnect in the window that appears.
If this doesn't resolve your issue, or if you've already tried this, let us know in a comment and we can troubleshoot further! Thanks for your post0 -
Karin we are happy to hear that this solution worked for you! Thank you and please post again if you run into anything else!
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