Where do I find my Merchant Account Statements?
Where do I find my monthly merchant statements? The merchant took almost $100 from one of my clients order. I need to show my BOOKKEEPER/CPA, I'm not getting all of the money.
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Thanks for your question Cynthia! If what you are looking for is the transaction fees associated with payments, navigate to Sales>ThryvPay>Deposits, and on that screen you can see the total merchant fees associated with that deposit. In addition, you can click on the Export icon in the top right to export them to a spreadsheet, which you can filter to a monthly view.
If what you are looking for is the fee for an individual transaction, the easiest way is to look under Transactions, and click on view for that transaction. In the window that pops out from the right, you can see the Transaction fee
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