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  • Official comment
    Christina Rodriguez
    Thryv Moderator

    Hey Amanda,

    Are you using Command Center or Business Center when trying to view/update your client information? Based on the Center you are currently in, there are different ways to go about it.

    Command Center

    When viewing a conversation thread, you can click on the tab on the right with the outline of a person

     

    This will bring up a menu on the right with that client's basic contact information. Clicking on the pencil icon will allow you to change information such as phone or email.

     

    Business Center

    When viewing the client list, select the client that you would like to edit

    Clicking on the pencil icon under their Contact Information will allow you to make any updates to their contact information


     

    I hope this helps!

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