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How do I know who has unsubscribed?


1 comment

  • Steffie
    Community Champion
    Silver Ace Answerer
    Conversation Starter
    Thryv Employee

    Hey there, Jenny and thanks for the question. There are a few ways to go about that. Unsubscribed clients will be marked with a note under the Info section of the client card.  You can also filter clients by this field, like below. 

    1. Click on the Clients tab, select the Advanced settings dropdown on the right hand side. 

    2. We'll then want to then select Unsubscribed and the unsubscribed folks will auto-populate. For ease, you can sort them based on the unsubscribed date or name.

    Hope this helps but please let us know if you have additional questions.



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