Skip to main content
Branding mascot

Welcome! How can we help you?

Got a Question? Ask our Community!

Have a question, or a tip or trick to share! Sign in with your Thryv credentials and post in our User Community!

Master Thryv Like a Pro!

Sign in and take our self-guided courses to maximize your experience and boost productivity!

will a Thryv to QB online pause cause duplicates?

Answered
Tyler
Conversation Starter
We currently have Thryv linked to our Quickbooks Online. We recently set the app link on QB on hold/unchecked it. Will restarting the link from Thryv duplicate all items again, or will it pick up from the last sync?
0

Comments

1 comment

Date Votes
  • Official comment
    Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Great question Tyler! The QuickBooks Online App will not sync the same information twice. If you pause the sync, it will pick up where it left off and not duplicate. If you're experiencing something different let us know so that we can investigate your instance. Thank you and please continue to post your questions here!

Didn't find what you were looking for?

New post

Can't find what you are looking for?

Our customer support team is available 24/7 by online chat, phone, or email

© 2025 Thryv, Inc. All rights reserved.