Importing New Client Database

Answered

• February 13, 2024 14:51

Gary

I just imported a new client list (first name, Last name, email address) from an excel file, and in the client section, the new contacts include an "@" symbol before the email address. Do I need to edit "@" out before sending out an email campaign? LMK thanks. 

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• Official comment

  

  Product Success Team

  Thryv Moderator

  Thryv Employee

  • February 15, 2024 22:50

  

  Hello there Gary! The @ Symbol that you are seeing is just an icon letting you know that it is an email address (as opposed to a phone number or other means of contact). Here is a picture of it in context with a customer that has both. If you click into the client card, it will not appear in the email field

  

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