Watch the video below for a walkthrough of inbox actions, or follow the step-by-step instructions in this article.

How to Open Your Inbox

To access your inbox, click Inbox in the left-hand navigation menu. Your inbox displays all incoming messages and notifications in chronological order.

How to Select Messages in Your Inbox

To select a single message, click the checkbox next to the message. To select all messages at once, click All. To deselect all selected messages, click None.

How to Set a Reminder on a Message

To set a reminder on a message, click the checkbox next to the message to select it. Click Remind Me In and choose a time. You can also add a note to the reminder to record what you need to do when the reminder appears.

How to Archive a Message

Archiving a message removes it from your inbox and moves it to your Archived folder. The message is not permanently deleted and remains accessible in your Archived folder.

To archive a message, click the checkbox next to the message to select it. Click Archive, then click OK to confirm.

How to Delete a Message

Deleting a message removes it from your inbox and moves it to your Deleted folder. The message is not permanently deleted and remains accessible in your Deleted folder.

To delete a message, click the checkbox next to the message to select it. Click Delete, then click OK to confirm.

How to Mark a Message as Unread or Read

To mark a message as unread, click the checkbox next to the message to select it. Click More at the top of the message list, then click Mark as Unread.

To mark an unread message as read, click the checkbox next to the message to select it. Click More at the top of the message list, then click Mark as Read.

How to Mark a Message as Spam

Marking a message as spam removes it from your inbox and stops incoming messages from that sender address.

To mark a message as spam, click the checkbox next to the message to select it. Click More at the top of the message list, then click Mark as Spam.

For additional help, navigate to the Support Center in the bottom-left corner of your account. The Support Center includes walkthrough guides, tutorial videos, and knowledge base articles. You can also contact the support team via live chat, phone, or by scheduling an appointment with a service specialist.