Setting up your ThryvPay settings is quick and easy. Once your ThryvPay application is complete, you'll be directed to a helpful setup guide. Select get started to set up your ThryvPay settings.
You can also go to ThryvPay > Settings > Payment Settings to make any adjustments later.
Configuring your ThryvPay Settings
Configure Credit Cards & Wallet Pay
If you'd like to accept credit card and/or wallet pay, toggle the slider to the right and select which payment methods you'd like to provide as an option for your customers; credit cards, ApplePay, and/or GooglePay.
You can also set a maximum amount you'd like your customers to be able to pay via credit card or wallet pay. Setting this transaction amount limit could save you money on transaction fees.
If you like to set an amount, enter an amount in the credit card limit field.
Set up a Surcharge Fee
You can offset your credit card fees by setting an automatic surcharge fee on all credit card and wallet payments.
- This amount is a set percentage (%) amount that is NOT adjustable and will ONLY appear on the consumer checkout screens.
- i.e. charge a surcharge fee of 1.75% AUD on all credit card and wallet transactions.
To activate a surcharge fee on your ThryvPay account for all credit card and wallet payments, toggle the button next to the question, 'Do you want to offset credit card processing fees?' to the right. The button will show green when active. The surcharge fee of 1.75% will appear to all customers that select to pay via credit card or wallet pay when they are making an online payment.
Allow Bank Transfers/Debits
Allow your clients to pay you using Bulk Clearing System (BECS) Direct Debit payments from customers would an Australian bank account.
To activate bank transfers as a payment option, toggle the button next to the question, 'Do you want to accept Automated Bank Transfers?" to the right. The button will show green when active. Once active a bank transfer option will appear to all your customers when making an online payment.
Allow your customers to provide a tip or gratuity to you or your staff members when making a payment. To activate a tip option, toggle the button next to the question 'Do you want to accept tips?' to the right. The button will show green when active. Once active your customers will be able to select a pre-populated tip amount or enter in a custom tip.
*Important note: Any tip or gratuity paid by a customer will create a separate transaction and receipt. The option to tip only displays on invoices or when sending a payment link to your customer.
Set up your preferred tip percentage to suggest to your customers by clicking in the fields showing a percentage (%), and change to your desired options. When making a payment, the customer will be able to select from a prepopulated percentage or add a custom amount.
You're all set! If you need to make any changes you can return to the ThryvPay Settings > Payment Settings at any time.
Have questions or need assistance with your ThryvPay account? Give our ThryvPay Team a call! The ThryvPay Australia Support team is available Monday - Friday 9 AM - 6 PM AEST.
- ThryvPay Phone Support: +61.1300707754
- ThryvPay Email Support: firstname.lastname@example.org or email@example.com
- Thryv Pay Chat Support: Available in the Support Center in your Thryv account