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Some customers want your services but hesitate when they see the total price. Instead of offering a discount that cuts into your profit margin, ThryvPay financing powered by Wisetack lets you offer those customers a monthly payment option on the spot. You get paid in full within one to three business days of job completion. Your customer pays Wisetack in monthly installments. Businesses that offer financing report revenue increases of up to 20%, not by discounting, but by removing the payment barrier that was stopping customers from saying yes.
This article covers the following:
- How ThryvPay Financing Works
- How Financing Benefits Your Business
- How Financing Benefits Your Customers
- Transaction Fees and Financing Amount Limits by Business Category
- Which Services Are Eligible and Not Eligible for Financing
- How the Customer Financing Application Flow Works
- Frequently Asked Questions
This article covers what ThryvPay financing is and the terms and eligibility requirements for offering financing to your customers. This article does not cover how to set up or enable ThryvPay financing in your account. To apply for and enable ThryvPay financing, navigate to ThryvPay Settings in your account and complete the financing application, or see Wisetack Approvals, Payments and Loan Status. This article does not cover how to send a financing offer to a customer at checkout. To learn how to offer financing to a customer during a payment transaction, see Offer Financing to Your Customers With ThryvPay.
How ThryvPay Financing Works
ThryvPay has partnered with Wisetack to offer consumer financing directly through your ThryvPay payment workflow. When a customer is ready to pay for a service, you can offer the customer the option to apply for financing through Wisetack instead of paying the full amount upfront. The customer completes a quick application, receives a real-time credit decision and, if approved, selects a monthly payment plan. Wisetack pays you directly once the customer confirms the service is complete. You receive funds within one to three business days of job completion and customer approval. Your customer then repays Wisetack in monthly installments according to the financing terms they selected.
The financing application is fully integrated into your ThryvPay payment screen, so there is no separate system to log in to and no paperwork required from you or your customer. You can also invite customers to prequalify for financing directly from the ThryvPay page before a job begins. Pre-qualification does not affect the customer's credit score. A pre-qualification is valid for 14 days, and a full loan offer is valid for 90 days from the date of approval.
How Financing Benefits Your Business
Offering financing through ThryvPay gives your business more ways to close jobs and get paid without taking on additional risk. Because Wisetack pays you directly upon job completion and customer approval, you are not exposed to late payments, disputes or returned transactions. You receive the full payment amount (minus the 3.9% transaction fee) within one to three business days, regardless of how long the customer's repayment takes.
Financing also helps protect your profit margins. When a customer hesitates at the total price, the instinct is often to offer a discount. A 10% or 15% discount reduces your revenue on that job permanently. Offering a monthly payment option costs you 3.9% per transaction instead, significantly less than a discount, and gives the customer the budget flexibility they need without reducing what you earn. Customers who might otherwise choose a cheaper, short-term fix can instead afford the full solution, which increases your average job value and reduces the likelihood of a callback for the same problem.
Financing also helps you reach customers who would have walked away due to sticker shock. A customer who sees a $2,000 invoice may decline. That same customer seeing a $90 per month option is far more likely to proceed. Businesses using ThryvPay financing report converting customers they would otherwise have lost, not through discounting, but by making the full price feel manageable.
How Financing Benefits Your Customers
Customers who apply for financing through Wisetack complete a short application and receive a real-time credit decision, available 24 hours a day, 7 days a week. Wisetack approves approximately 74% of applicants. Filling out the application does not impact the customer's credit score. If approved, the customer selects a monthly payment plan that fits their budget and completes the transaction entirely online, no paperwork, no phone calls to a financing provider.
Wisetack offers financing terms of 3, 6, 12, and 24 months for most business categories. Home services businesses offer additional term options of 36 and 60 months, giving home services customers up to 8 plan options. Consumer APR ranges from 0% to 35.9% based on the customer's creditworthiness. There are no prepayment penalties, no origination fees, no late fees, and no compounding interest on any Wisetack financing plan. A loan offer approved through Wisetack is valid for 90 days, giving customers time to schedule the service and proceed without having to reapply.
Transaction Fees and Financing Amount Limits by Business Category
ThryvPay financing through Wisetack carries a flat transaction fee of 3.9% per financed transaction. There are no setup fees, subscription fees, flat fees per transaction or any other costs beyond the 3.9% transaction fee. Financing amounts range from a minimum of $500 to a maximum that varies by business category. The following financing limits apply by category:
| Business Category | Minimum Financing Amount | Maximum Financing Amount | Transaction Fee |
|---|---|---|---|
| Home Services | $500 | $25,000 | 3.9% |
| Auto | $500 | $15,000 | 3.9% |
| Veterinarian | $500 | $15,000 | 3.9% |
| Dental | $500 | $15,000 | 3.9% |
| Medical | $500 | $15,000 | 3.9% |
To confirm whether your specific business qualifies for financing and to complete the financing application, navigate to ThryvPay Settings in your Thryv account and complete the financing eligibility application.
Which Services Are Eligible and Not Eligible for Financing
ThryvPay financing through Wisetack is available for services, which may include purchases or installations performed as part of a service. Financing is not available for the sale of goods, supplies or equipment without a related service. The following table lists examples of eligible and not eligible service types:
| Eligible for Financing | Not Eligible for Financing |
|---|---|
| Auto Body Repair | New or Used Car Sales |
| Dental Implants | Appliance Sales |
| Braces | Medical Equipment or Supplies |
| Air Conditioning Service and Installation | Retail Sales |
| Roofing |
Financing excludes supplies, retail sales, new car sales, used car sales, and similar industries where the transaction is primarily the sale of a product rather than the delivery of a service. If you are unsure whether your specific service type qualifies, complete the financing application in ThryvPay Settings to receive an eligibility determination.
How the Customer Financing Application Flow Works
The customer financing flow in ThryvPay follows five steps: Initiate, Apply, Accept, Confirm and Release. When you initiate a financing offer at checkout, the customer receives a financing application link. The customer completes the short application and receives a real-time credit decision. If approved, the customer selects a payment plan and accepts the loan offer. Once the service is complete, the customer confirms completion through the Wisetack flow. After the customer confirms, Wisetack releases funds directly to your bank account within one to three business days.
Diagram shows the five-step ThryvPay financing customer flow. Visible elements include: five labeled steps: Initiate, Apply, Accept, Await Confirmation and Release. Illustrating the sequence of actions from initiating the financing offer through receiving funds in your bank account.
Frequently Asked Questions
Does offering financing cost me anything beyond the 3.9% transaction fee?
No. The only cost to you for offering ThryvPay financing through Wisetack is the 3.9% transaction fee on each financed transaction. There are no setup fees, subscription fees, flat fees per transaction, or add-on costs of any kind.
Can a customer apply for financing before the service appointment?
Yes. You can invite a customer to pre-qualify for financing directly from the ThryvPay page before the service is performed. Pre-qualification does not affect the customer's credit score and is valid for 14 days. A full loan offer, once approved, is valid for 90 days from the date of approval.
What if my customer defaults on their Wisetack loan after I have already been paid?
Once Wisetack pays you after job completion and customer confirmation, the repayment relationship is between your customer and Wisetack. You are not responsible for any portion of the loan if the customer defaults or stops making payments to Wisetack. Wisetack assumes all repayment risk after funds are released to your bank account.
Is ThryvPay financing available for all Thryv customers?
ThryvPay financing through Wisetack is available to businesses in eligible categories: Home Services, Auto, Veterinarian, Dental and Medical. Businesses outside these categories, and businesses whose transactions are primarily product sales rather than services, are not eligible. To determine whether your business qualifies, navigate to ThryvPay Settings and complete the financing eligibility application.
Where can I find answers to more detailed questions about ThryvPay financing?
For detailed answers to additional questions about ThryvPay financing, see Wisetack Approvals, Payments and Loan Status.
Financing Legal Disclosure
All financing is subject to credit approval. Terms may vary by applicant. Payment options through Wisetack are provided by Wisetack's lending partners. As an example of how financing terms work: a $1,200 purchase could cost $104.89 per month for 12 months based on an 8.9% APR or $400 per month for 3 months based on a 0% APR. Financing offers range from 0% to 35.9% APR based on creditworthiness. State interest rate caps may apply. No other financing charges or participation fees apply. For complete terms, visit Wisetack's financing FAQ.
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