If you are not receiving your website form submission email notifications, you can check a couple of things:
Is the correct email assigned in the Submission Notification settings?
- Click on your form and go to Submission
- Click on New submission notification and check that the email is correct
- Note that if the email field is left empty, form submissions will be sent to the first email address listed in your site's Content Library. To check this, go to CMS.
- Now click on Connected Data (CMS) > Business Info
- Check to see what the first email address is listed in the Email section.
What if I am still not receiving my form submissions after checking the website form submission settings?
Go to your email inbox and check your Spam/Bulk folders.
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