When clients and followers mention your business on social media, responding quickly and resharing their posts builds credibility and keeps your audience engaged, but tracking mentions across multiple platforms is time-consuming without the right tool. The Mentions feature in Thryv's Social tab pulls all of your social media mentions into one place, so you can monitor, filter and act on them without logging into each platform separately. You can filter mentions by social account, platform, time, engagement or keyword, repost a mention directly to your own social page to reward engaged followers and view detailed engagement stats for any individual mention.
This video covers how to view, filter, repost and review stats for your social media mentions in Thryv. For information on creating and scheduling your own social media posts in Thryv, see Get Started with Social Media in Thryv. For information on connecting your social media accounts to Thryv, see Connect Your Social Media Pages to Thryv.
Every time someone tags your business or mentions your brand, it is an opportunity to win a customer or save a relationship. But when those mentions are scattered across different platforms, they are easy to miss. Thryv brings every tag, shout-out, and conversation into one unified dashboard.
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