A negative comment left unanswered sends the wrong message to every potential customer who sees it, and switching between social platforms one by one to stay on top of replies wastes time you cannot get back. Respond to Social Comments in Thryv brings every comment from all your connected social profiles into a single comments inbox, so you can reply, delete, hide, assign to a staff member, or archive any comment without leaving your dashboard. When you respond to a comment using Respond to Social Comments, you can type a reply manually, use ThryvAI to generate a response, or select a saved canned response to reply in one click, making high-volume comment management fast and consistent. You can also filter your comments inbox by social platform, keyword, or display order, and leave internal notes on any comment that only your staff can see. To access your comments inbox, navigate to Social in the left-hand navigation and select Comments.