This article covers the maintenance plan for legacy email builders in Keap™, including which features are no longer supported and where legacy email builders can still be found in the application.

The legacy email builders in Keap Pro, Max, Ultimate, and Max Classic were built on an older framework that is no longer actively developed or supported by the development community. Browser support for this framework will eventually end, and all legacy builders will be retired and replaced with the new unified email builder.

The New Email Builder

The new email builder replaces the legacy builder with a more feature-rich tool for creating custom emails. Features include multi-column layouts, a large stock image library, a wider selection of starter templates, emoji support, expanded customization options, and additional content blocks such as a countdown timer.

Maintenance Plan

All legacy email builders entered maintenance mode on May 1, 2023. Only critical issues will be addressed going forward. Feature requests for legacy email builders will not be addressed.

The following feature is no longer supported:

Legacy Email Spam Score Check — This feature is no longer supported. Viewing a legacy email template displays an empty spam score.

The screenshot above shows the empty spam score field in a legacy email template.

Where to Find the Legacy Email Builders

Max Classic and Ultimate — Templates

The legacy email builder is accessible from Templates in the main navigation menu in Max Classic and Ultimate.

The screenshot above shows the Templates option in the Keap Max Classic main navigation menu.

Max Classic — Contact Record

The legacy email builder is also accessible from the classic contact record in Max Classic.

The screenshot above shows the email options on a Keap Max Classic contact record.

The screenshot above shows the legacy email builder opened from a Max Classic contact record.

Max Classic — Legacy Branding Center

The legacy email builder is accessible from the Legacy Branding Center in the Admin section of the main menu in Max Classic.

The screenshot above shows the Legacy Branding Center option in the Keap Max Classic Admin menu.

The screenshot above shows the Legacy Branding Center email template editor in Keap Max Classic.

Automation Builder

The legacy email builder is accessible from within the Automation Builder when configuring an email step.

The screenshot above shows the legacy email builder option in the Keap Automation Builder email step.

Frequently Asked Questions

What does this article cover?

This article covers the maintenance plan for legacy email builders in Keap, which features are no longer supported, and where legacy email builders can still be accessed.

What counts as a critical issue for legacy email builder support?

Critical issues are severe bugs that prevent the legacy builder from functioning at a basic level. Feature requests and non-critical bugs are not addressed under the maintenance plan.

How can legacy emails be transitioned to the new builder?

For a full guide to transitioning from the legacy email builder to the new builder, see the Keap legacy email builder transition guide.