When potential customers search for a business like yours, your listing profile determines whether they find you and whether they choose you. An accurate, complete listing profile helps your business appear in local search results, maps and directories across the web, all from one place in Thryv®. The in-app guided walkthrough introduces you to your listing profile setup so you can get your business in front of the right customers faster.

This article covers launching and completing the in-app guided walkthrough for the Listings feature. It does not cover editing individual listing fields after the walkthrough, managing duplicate listings or syncing your listing to specific third-party directories. To learn how to update your listing profile details after completing the walkthrough, see Update Your Listing Profile.

Why Your Listing Profile Affects Whether Customers Find You

When someone searches for a service you offer in your area, search engines and directories use your listing data to decide whether to show your business in the results. Incomplete or inconsistent listing information, such as a wrong phone number, missing address or outdated business hours, can cause your business to rank lower or not appear at all. Thryv® pushes your listing information out to dozens of online directories simultaneously, so your business name, address, phone number and hours stay accurate and consistent everywhere customers might be searching. A complete listing profile also builds trust with potential customers who are comparing their options before making a decision. The guided walkthrough shows you exactly where to find and manage your listing profile so you can make sure your business information is working for you.

How to Complete the Guided Walkthrough

The guided walkthrough moves through the Listings feature in sequence, introducing each key area of your listing profile. To advance through the tour, click the Blue Dots that appear on your screen. Each dot corresponds to a specific part of your listing profile, such as your business name and address, your business hours, your service categories, or your photos. 

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What Your Listing Profile Controls

Your listing profile is the source of truth for your business information across the web. The Listings feature in Thryv® allows you to manage your business name, address, phone number, website URL, business hours, service categories and business photos from a single dashboard. When you update any of these fields in your listing profile, Thryv® pushes the updated information out to connected online directories so your information stays consistent everywhere customers search. Keeping your listing profile complete and up to date is one of the most effective ways to improve your visibility in local search results without paid advertising.

Frequently Asked Questions

Which online directories does Thryv update with my listing information? 

Thryv® distributes your listing profile information to a network of online directories and search platforms. The specific directories included depend on your Thryv plan and listing profile setup. To see which directories your listing is connected to, click on the Listings tab in the Marketing section of your Thryv account and review the directory sync status displayed on your listing dashboard.

How long does it take for my listing updates to appear online? 

After you update your listing profile in Thryv®, the updated information is distributed to connected directories. The time it takes for changes to appear on individual directory sites varies by platform and is outside of Thryv's control. Most updates are reflected across connected directories within a few days.

Does this article cover how to edit my listing profile after the walkthrough? 

No. This article covers launching and completing the Listings guided walkthrough only. To learn how to edit your business name, address, hours, photos, and other listing details after completing the walkthrough, see Update Your Listing Profile.