Where to start

1. Click Reports from the left navigation
   

2. Click Unsubscribe tracker
   
3. Click New Search
   

Search criteria Options

• Select one or multiple Feedback types
• Date contact unsubscribed
• Email batch id
  

Columns

• Add the fields you want to appear in your report and click to drag them into the desired order
  

Results

• The report will show you the "Feedback Type" and any "Additional feedback they gave prior to clicking the "Unsubscribe Me" 
  
  

Unsubscribe form

When a contact clicks the unsubscribe link in an automated email, they are redirected the following page of options: