Thryv Business Center allows you to attach a resource to your appointment, along with a staff member. In this context, a resource is anything with limited capacity that is occupied by the appointment. Some examples include conference rooms, vehicles, party rentals, and equipment (like photography gear or specialized tools) or a private treatment room in a spa.

Create Resources

To add Resources, navigate to Settings, then click on Resources

To add a new resource type, click on New Resource Type in the top right. This will create a category of resources. You will be able to create individual resources within it in the next step. For example, if you offer horseback riding, then the resource type would be "horses," and the names of the horses would be individual resources within the resource type.

In the window that appears, enter a name for this resource type. This name will be displayed to your customer in the appointment notification.  Enter the maximum quantity you have of this resource. This will set the maximum limit that services using this resource can be booked simultaneously.

The resource will appear in your resource list. Click on it to edit, as you will need to link it to a service.

In the menu that appears, you have the option to name each instance of this resource individually. Enter a name in each field. To delete an instance of a resource, click on the trash can icon. To add an additional resource, click on + Add Resource.

In order to be booked, a resource must be attached to a service. This must be done from the service screen. To attach the resource to a service, navigate to that service in your settings.

To attach the resource type to this service, check the box for it. When this box is checked, at least one resource from this resource type must be available in order for the service to be booked. If all of the resources in this type are booked at a given time, that time will show as unavailable for this service in your online booking. 

Add a Resource to a Booking

Resources can be added while you are booking an appointment. For a full guide to booking an appointment, click here. 

Scroll down to the Resources drop-down, and select a resource from the ones available, or select no resources needed to skip the attachment of a resource to this appointment. This resource will now be unavailable for the time of the appointment.

FAQ

Can my customer select a resource when booking online?

No, resources can only be attached when booking in the back office view. 

Can more than one resource be attached to an appointment?

No, only one resource can be attached.

Can a resource be attached to more than one service type?

Yes! A resource can be attached to as many service types as desired. Keep in mind, the resource itself still can only be booked once in a given time period.