This article covers how to apply tags when a contact submits a landing page form in Keap™. There are two types of tags that can be configured on a landing page form: global tags and field tags.

• Global tags are applied to every contact who submits the form, regardless of how they fill it out.

• Field tags are applied only when a contact selects a specific option in a checkbox or radio button field.

Global Tags

1. Select the form on the landing page to open the settings panel on the right.

   

   The screenshot above shows the landing page form settings panel with the global tag options visible.

2. Select Add Global Tags.

   

   The screenshot above shows the Add Global Tags option in the form settings panel.

3. Add one or more tags to apply whenever a contact submits the form:

   1. Select the tag field and search for an existing tag.

   2. Select Create Tag to create a new tag to apply.

      

      The screenshot above shows the tag search field with the Create Tag option.

Note: The tag search field displays up to 1,000 tags. If a tag is not appearing, reducing the total tag count may help. Import category tags — which are applied automatically to contacts during import — can be deleted to free up space. To delete Import tags, navigate to Settings, then select Tags Settings. From the Category dropdown, select Import. Select the top checkbox to select all Import tags, then use the Action dropdown to delete them.

Field Tags

Field tags are assigned to specific options within a checkbox or radio button field. When a contact selects that option, the associated tag is applied automatically.

1. Select the form on the landing page to open the form settings panel on the right.

   

   The screenshot above shows the landing page form settings panel with the form fields listed.

2. Select a form field or Add a virtual field that uses checkbox or radio button options.

   

   The screenshot above shows a checkbox or radio button field selected in the landing page form settings panel.

3. Select Add field option to add or view the selectable options for the field.

   

   The screenshot above shows the Add field option button in the field settings.

4. Select the Tags icon next to a field option to assign a tag to that option, or to create a new tag.

   

   The screenshot above shows the Tags icon next to each field option in the landing page form settings.

Frequently Asked Questions

What does this article cover?

This article covers how to configure global tags and field tags on Keap landing page forms.

What is the difference between global tags and field tags?

Global tags are applied to every contact who submits the form, regardless of what they select. Field tags are applied only when a contact selects a specific option in a checkbox or radio button field.

Which field types support field tags?

Field tags can be assigned to checkbox and radio button fields, as well as virtual fields that use those option types.

Why is a specific tag not appearing in the tag search field?

The tag search field displays a maximum of 1,000 tags. If the account has more than 1,000 tags, some may not appear. Deleting unused Import category tags can reduce the total count. Navigate to Settings, select Tags Settings, filter by the Import category, select all Import tags, and delete them using the Action dropdown.