Get Started with the New Email Builder

The new email builder replaces the legacy email builder with a modern drag-and-drop interface that includes new design tools, AI-assisted features, and improved broadcast and automation capabilities. If you are transitioning from the legacy email builder or learning the new builder for the first time, the resources below cover everything you need — from understanding what has changed to building and sending your first email.

Legacy refers to features that have been replaced with newer technology. Legacy features remain available temporarily because the tools needed to automatically migrate old content to the new platform have not yet been completed. If a feature is labeled as legacy, the recommended approach is to use the modern equivalent of that feature in the new email builder.

Transition Resources

Use these guides if you are moving existing email content from the legacy email builder to the new email builder.

• Legacy email builder transition — overview of what is changing and how to prepare
• New email builder vs. legacy email builder — full feature comparison and roadmap
• Legacy email builder maintenance plan — what will and will not be updated in the legacy builder going forward
• How to convert legacy emails into the new email builder
• Legacy email builder sunset plan — frequently asked questions about the timeline and what happens to existing emails

Building and Sending Emails

Use these guides to learn how to create, customize, and send emails using the new email builder.

• How to create a broadcast email using the new email builder
• How to customize a broadcast email in the new email builder
• How to send an email using advanced automation sequences