Why Install the Keap WordPress Plugin

If your business runs a WordPress website, the Keap™ WordPress plugin lets you create web forms that connect directly to your CRM. When a visitor fills out a form on your WordPress site, their contact information is captured automatically as a new contact record in your CRM — no manual entry required. This means every lead from your website flows directly into your pipeline without any extra steps.

Before You Start

Your Keap account can only be connected to one WordPress website at a time. Connecting your account to multiple WordPress sites will prevent new contact records from being created. This restriction also applies to Multi-Site WordPress installations — your Keap account can only be connected to one site within the network. Before installing the plugin, confirm that your WordPress installation has been updated to the most recent version to ensure compatibility.

How to Install the Keap Official Opt-In Forms Plugin on WordPress

1. Sign in to your WordPress admin account.

2. Click Plugins in the left-hand sidebar of your WordPress admin dashboard.

3. Click Add New under the Plugins menu.

   The screenshot below shows the WordPress admin sidebar with the Plugins menu expanded. The Add New option appears directly below the Plugins item in the sidebar menu.

   

4. In the search bar at the top right of the WordPress Plugin Directory, search for Keap Official Opt-In Forms. You can also download the plugin directly from the Keap Official Opt-In Forms page on the WordPress Plugin Directory.

   The screenshot below shows the WordPress Plugin Directory search screen with "Keap Official Opt-In Forms" entered in the search bar at the top right. The Keap Official Opt-In Forms plugin appears in the search results with an Install Now button.

   

5. Click Install Now on the Keap Official Opt-In Forms plugin result. WordPress will install the plugin automatically.

   The screenshot below shows the Install Now button on the Keap Official Opt-In Forms plugin in the WordPress Plugin Directory search results. After clicking Install Now, the button changes to show the installation progress and then an Activate button when complete.

   

6. After the plugin is installed, the next step is to connect the Keap Official Opt-In Forms plugin to your Keap account.

Frequently Asked Questions

What does this article cover?

This article covers how to install the Keap Official Opt-In Forms plugin on a WordPress website. This article does not cover connecting the plugin to your Keap account after installation. For instructions on connecting the plugin to your Keap account, see How to Connect the Keap WordPress Plugin to Your Keap Account.

Can I connect the Keap WordPress plugin to more than one website?

No. Your Keap account can only be connected to one WordPress website at a time. Connecting your account to multiple sites will cause new contact records to stop being created. If you need to move the connection to a different website, disconnect the plugin from the current site before connecting it to the new one.

Does the one-website limit apply to Multi-Site WordPress installations?

Yes. If you are running a Multi-Site WordPress installation, your Keap account can still only be connected to one site within the network. The same restriction applies regardless of whether WordPress is configured as a single site or a multi-site network.

What WordPress version do I need to install the Keap plugin?

To ensure compatibility, update your WordPress installation to the most recent version before installing the Keap Official Opt-In Forms plugin. Older versions of WordPress may cause compatibility issues with the plugin.