This article covers how to set up the Google Reviews dashboard widget in Keap™, request reviews from clients, and update the widget to display a different business listing.

Get More Reviews and Grow Online

More reviews mean more incoming leads. The Google Reviews widget displays the current Google rating and most relevant reviews directly on the Keap dashboard, and makes it easy to send review requests to clients with a direct link to the Google business listing.

Set Up the Google Reviews Dashboard Widget

1. Scroll to the bottom of the Keap dashboard.

2. Select Try it out on the Google Reviews widget.

   

   The screenshot above shows the Google Reviews widget on the Keap dashboard with the Try it out button.

3. Search for the business name.

   Note: If the business does not have a Google listing, select Not seeing your business name? to create one through Google My Business.

   

   The screenshot above shows the business name search screen in the Google Reviews widget setup.

4. Verify the location and business name are correct.

5. Select Yes, use this listing to confirm, or select No, let me try again to search for a different listing.

   

   The screenshot above shows the listing confirmation screen in the Google Reviews widget setup.

6. The dashboard widget now displays the current Google Reviews rating and the five most relevant reviews as determined by Google. Select any of the reviewer entries on the widget to read the full details of that review.

Request a Review

A review request can be sent directly from the Keap dashboard. The request includes a link that goes to the reviews page of the Google business listing. Clients who are signed into a Google account can leave a review immediately after selecting the link. The link can also be copied and shared in text messages, chats, or on a website using the Copy link button.

Warning: Do not alter the review request link. Modifying the link may prevent recipients from being able to leave a review.

1. Select the Request review button.

   

   The screenshot above shows the Request review button on the Google Reviews dashboard widget.

2. Compose a review request email or select an email template to send to the client.

   

   The screenshot above shows the review request email composer in Keap.

Edit the Google Reviews Widget

To display a different business listing on the dashboard, select the edit button on the widget and search for the desired business.

The screenshot above shows the edit button on the Keap Google Reviews dashboard widget.

Frequently Asked Questions

What does this article cover?

This article covers how to set up the Google Reviews dashboard widget in Keap, send review requests to clients, and edit the widget to display a different business listing.

What if the business does not appear in the search?

If the business does not appear when searching, select Not seeing your business name? in the widget setup screen to create a listing through Google My Business.

Can the review request link be shared outside of email?

Yes. Select Copy link on the widget to copy the review request link and paste it in text messages, chats, or on a website. Do not modify the link — altering the link may prevent recipients from leaving a review.