What PayPal Enables in Keap

PayPal is available as a payment method in all Keap applications. Connecting your PayPal account lets your customers pay invoices, subscriptions, and one-time purchases using PayPal, Venmo (mobile only), and PayPal Credit (US only). Max Classic customers can also accept PayPal on shopping cart, order form, and checkout page transactions.

You must have a PayPal Business account to accept payments. Personal accounts are not supported, but you can convert a Personal account to a Business account during the connection process or directly in PayPal. If you do not have a PayPal account, create a free PayPal Business account at www.paypal.com before following the steps below.

The video above shows the full PayPal connection process in Keap, including how to log in to PayPal, authorize the connection, and return to your app.

How to Connect PayPal to Keap

1. Click Settings in the drop-down menu at the top right of your Keap app to open the Settings page.

   

2. Click the Products, payments and invoicing section to open the payment processor settings.

   

3. Click the Connect button next to PayPal to begin the connection process.

   

4. Enter your PayPal email address and select your country or region.

   

5. Log in to your PayPal account using your PayPal email address and password to authorize the connection.

   

6. After authorizing the connection, click the Go back to Keap button to return to your Keap app and complete the setup.

   

Note: Connecting PayPal Commerce automatically sets PayPal as your default credit card processor. If you want to continue using a different primary processor after connecting PayPal, return to the Products, payments and invoicing settings page, deselect the Use PayPal Commerce checkbox, and update your processor settings.

PayPal Smart Payment Buttons

Smart Payment Buttons extend PayPal to accept additional payment methods at checkout. When a customer pays using a Smart Payment Button, Keap detects the customer's preferred payment method and presents the available options automatically. Smart Payment Buttons support the following payment methods in addition to credit and debit cards:

• Venmo — mobile devices only
• PayPal Credit — United States only

Smart Payment Buttons can be enabled or disabled in the PayPal section of your Products, payments and invoicing settings.

Frequently Asked Questions

What is PayPal Commerce?

PayPal Commerce Platform (formerly PayPal for Partners) is a comprehensive payment solution designed for marketplaces and multi-party commerce environments. In Keap, enabling PayPal Commerce sets PayPal as your default credit card processor and enables Smart Payment Buttons. For more details about PayPal Commerce, see what is PayPal Commerce Platform on PayPal's website.

What does the "Use PayPal Commerce" checkbox do?

Checking the Use PayPal Commerce checkbox sets PayPal Commerce as your default credit card processor. All new credit card transactions will be processed through PayPal. To continue using a different processor as the default, leave the checkbox unchecked or deselect it after connecting.

What if I do not have a PayPal account?

You can create a free PayPal Business account at www.paypal.com. You can also create a PayPal account during the connection process by clicking the option to sign up when prompted on the PayPal login screen.

I have a Personal PayPal account. Do I need a Business account?

Yes. You must have a PayPal Business account to accept payments through Keap. Personal accounts are not supported. You can convert your Personal account to a Business account when prompted during the Keap connection process, or you can upgrade directly in PayPal by logging in and following the steps to upgrade your PayPal account type.

How do I know whether my PayPal account is Personal or Business?

Log in to your PayPal account and click the Settings gear icon. If your account is a Personal account, you will see an Upgrade to Business account link near the end of the Account options section. If you do not see that link, your account is already a Business account.

What types of transactions can be completed with PayPal in Keap?

Once your PayPal account is connected, you can accept one-time payments and recurring subscription payments through PayPal. Max Classic customers can also accept PayPal on shopping cart, order form, and checkout page transactions.

Will connecting PayPal affect my existing recurring charges and subscriptions?

No. Connecting your PayPal account to Keap will not affect existing recurring charges or subscriptions. All active recurring payments will continue without interruption. Payflow Pro is no longer required to enable recurring charges.

Will upgrading to PayPal Commerce affect my existing reports?

No. Upgrading to PayPal Commerce will not affect any existing reports in your Keap account.

How do I enable Venmo payments?

To accept Venmo payments, your customers must first opt in to making purchases with Venmo in their own Venmo app. To opt in, the customer opens the menu in the upper-left corner of the Venmo app, taps Settings, and in the Buying section taps Enable Mobile Web Purchase or Connect Browsers. Once opted in, the Venmo payment option will appear for that customer when checking out through Smart Payment Buttons on a mobile device.

For more details, see how to get started purchasing with Venmo on Venmo's help site.

Which countries and regions does PayPal Commerce support?

PayPal payment availability varies by country and region. See PayPal's list of supported countries and regions for current availability in your location.

What are the fees to accept PayPal payments?

PayPal fees vary based on the account nationality and the currency of the transaction. For current fee information, see the following resources:

• PayPal standard transaction fees for US merchants
• PayPal localized sites by country

Go to the Settings option in the drop-down at the top right of the page

Click on the Products, payments and invoicing section.

Click the Connect button

Enter your PayPal email address and select your country or region

Log in to your PayPal account using your PayPal email and password

Click the Go back to Keap button to return to your app

FAQs

What is PayPal Commerce? 
The PayPal Commerce Platform, formerly known as PayPal for Partners, is a comprehensive payments solution for marketplaces, crowdfunding platforms, and other environments where people buy and sell goods and services or raise money. The solution is ideal if you run a multi-party commerce platform and want a flexible, end-to-end solution for processing payments. Learn more here. 

What does the Use PayPal Commerce checkbox mean?
This will set PayPal Commerce as your default credit card processor.

What if I don’t have a PayPal account?
You can create a PayPal Business account for free at www.paypal.com or by clicking to connect in your Keap or Max Classic application. 

I already have a Personal account with PayPal. Do I need a Business account?
Yes, you must have a Business account to accept PayPal payments. You will be able to convert your Personal account to a Business account when connecting your app and PayPal when necessary. You can also change your account type by logging in to your PayPal account and following these steps.

How do I know what type of PayPal account I have?
Sign in to PayPal and click on the settings gear. Near the end of your Account options, you will see an Upgrade to Business account link if you have a Personal account.

What types of transactions can be completed with PayPal?
You will be able to receive one-time and recurring payments via PayPal once you have connected your account. Max Classic customers will also be able to accept PayPal for any of their shopping cart, order form, or checkout page transactions.

Will I have to do anything to make sure my existing recurring charges and subscriptions remain active?
No, connecting Keap and PayPal will not impact your existing recurring charges and subscriptions. You will continue to receive these payments without interruption. Customers no longer need Payflow Pro to enable recurring charges. 

Will updating to PayPal Commerce affect any of my existing reports?
No existing reports will be affected by the update.

How can I setup my account to receive Venmo payments?
You must first opt in to make purchases with Venmo in your Venmo app. To opt in and purchase with Venmo, open the menu in the upper left corner of the app, then tap on Settings. In Settings, there’s the Buying section. Tap Enable Mobile Web Purchase’ or Connect Browsers. 

What Countries/Regions does PayPal Commerce support?
The ability to send and/or receive payments with PayPal can vary. Learn more here.

What are the fees to receive payments with PayPal?
The fees may differ depending on the nationality of the PayPal account and the currency being sent. More information on PayPal’s transaction fees can be found on the following pages:

• PayPal Transaction fees
• Localized PayPal sites

Smart Payment Buttons allows you to take payments through Venmo (mobile only) and PayPal credit (U.S. only) in addition to credit/debit cards and PayPal. Smart Payment Buttons will also detect your clients’ preferred method of payment and present these options when checking out. Smart Payment Buttons can be enabled or disabled within the PayPal section of your app's Products, payments and invoicing settings.