This article covers how to sign in to your Keap™ account using a Google account, including the Gmail address requirement and the step-by-step sign-in process. This article does not cover how to change your Keap sign-in email address. For help updating your sign-in credentials, see how to update your profile and password in Keap.

Why Sign In to Keap With Your Google Account

Signing in to Keap with your Google account removes the need to remember a separate Keap password. If you already use Google for email, calendar, or other tools, signing in with Google lets you access your Keap account using the same credentials — with the added security of Google's two-step verification if enabled. Google sign-in is available for any Keap account where the sign-in email address is a Gmail address.

Requirement Before Signing In With Google

To sign in to Keap using a Google account, the email address currently used to sign in to the Keap account must be a Gmail address. If the Keap account uses a non-Gmail email address, the Google sign-in option will not work until the sign-in email is updated to a Gmail address. To update the sign-in email address on the Keap account, see how to update your profile and password in Keap.

How to Sign In to Keap With Your Google Account

Follow these steps to sign in to your Keap account using your Google account credentials.

1. On the Keap sign-in page, select Log in with Google.

   

   The screenshot above shows the Keap sign-in page. The Log in with Google button appears below the standard email and password sign-in fields. Selecting Log in with Google begins the Google account authentication process.

2. If no authenticated Google account is detected on the device, a Google sign-in prompt will appear. Enter the Gmail address or phone number associated with the Google account.

   

   The screenshot above shows the Google account sign-in prompt that appears when no authenticated Google account is found on the device. The prompt displays a field to enter a Gmail address or phone number. If a Google account is already authenticated on the device, this step is skipped and the account selection screen appears instead.

3. Enter the Google account password when prompted.

   

   The screenshot above shows the Google account password entry screen. Enter the password for the Google account associated with the Keap sign-in email address and select Next to proceed.

4. If two-step verification is enabled on the Google account, follow the on-screen instructions to complete the verification step.

   

   The screenshot above shows the Google two-step verification screen. The verification method displayed depends on the two-step verification settings configured on the Google account. Complete the verification to proceed. If two-step verification is not enabled on the Google account, this step is skipped automatically.

5. If multiple Google accounts are available on the device, select the Google account associated with the Keap sign-in email address.

   

   The screenshot above shows the Google account selection screen. The screen displays all Google accounts currently authenticated on the device. Select the account whose Gmail address matches the email address used to sign in to the Keap account. If only one Google account is available on the device, this step is skipped automatically.

6. After the Google account is authenticated, the Keap accounts page will load and the sign-in process is complete.

Frequently Asked Questions

What does this article cover?

This article covers how to sign in to a Keap account using a Google account, including the Gmail address requirement and the step-by-step sign-in process. This article does not cover how to change the Keap sign-in email address. For help updating sign-in credentials, see how to update your profile and password in Keap.

Does my Keap account need to use a Gmail address to sign in with Google?

Yes. The email address currently used to sign in to the Keap account must be a Gmail address to use the Google sign-in option. If the Keap account uses a non-Gmail email address, update the sign-in email to a Gmail address before using Google sign-in. For help updating the sign-in email, see how to update your profile and password in Keap.

Can I use Google sign-in if I have multiple Google accounts on my device?

Yes. If multiple Google accounts are authenticated on the device, a Google account selection screen will appear during the sign-in process. Select the Google account whose Gmail address matches the email address used to sign in to the Keap account.

Will I need to complete two-step verification when signing in with Google?

Two-step verification is only required if it is enabled on the Google account being used to sign in. If two-step verification is not enabled on the Google account, the verification step is skipped automatically during the sign-in process.