This article covers how to add an upsell product to a Keap™ checkout form, allowing buyers to add an additional product to the cart before completing a purchase.

Increase Revenue at Checkout

An upsell on a checkout form presents an additional product to buyers at the point of purchase. Buyers can add the upsell product to the cart or decline it — without leaving the checkout flow. This increases average order value without requiring a separate sales process.

Add an Upsell to a Checkout Form

1. Navigate to Sales, then select Checkout forms.

   

   The screenshot above shows the Checkout forms option in the Keap Sales section.

2. Create a new checkout form or select an existing form to edit.

   

   The screenshot above shows the Keap Checkout forms list.

3. In the Setup stage of the checkout form, select + Add upsell.

   

   The screenshot above shows the Add upsell button in the Keap checkout form Setup stage.

4. Select a product from the catalog to add as the upsell.

   

   The screenshot above shows the upsell product selector in the Keap checkout form editor.

5. Complete the remaining checkout form setup and publish the form.

The upsell product is now displayed on the checkout form. Buyers can add the upsell to the cart or remove it before completing their purchase.

The screenshot above shows how the upsell product appears on a published Keap checkout form.

Frequently Asked Questions

What does this article cover?

This article covers how to add an upsell product to a Keap checkout form and how upsell behavior works during the checkout process.

What happens when a buyer adds the upsell at checkout?

The upsell product is added to the cart alongside any existing products on the checkout form. The buyer can then complete the purchase with all products included, or remove the upsell from the cart and proceed without it.

How can upsell performance be tracked?

The All Sales report in the Keap Reports section includes Average Order Value data and trends over a selected time period, which reflects the impact of upsells on order totals.

Can an upsell product be set up as a recurring charge?

Yes. An upsell product can be configured as a recurring product with a billing schedule. Edit the upsell product and enable the recurring option to set the frequency and duration.