Why Keeping a Product List Saves You Time on Every Invoice

Every time you build an estimate or invoice, you should not have to retype the same product names, prices, and descriptions from scratch. The My Products setting in Thryv Business Center™ lets you build and maintain a reusable library of the products your business sells. When you create an estimate or invoice, you select products directly from your list — the name, price, and description populate automatically. This means faster invoicing, fewer pricing errors, and a more professional experience for your clients.

Use My Products to:

• Speed up estimate and invoice creation — Select products from your saved list instead of entering details manually every time.

• Keep your pricing consistent — Store the price and description for each product once, and every estimate or invoice that includes that product will reflect the same information.

• Track your margins — Add an internal cost to each product to automatically calculate your markup percentage. The cost field is visible only to you and is never shown to clients.

• Manage seasonal or unavailable products — Hide products temporarily so they do not appear in your estimate and invoice builder, then unhide them when they are available again without losing any product data.

How to Add a Product to Your Product List

To access My Products, click Settings in the left-hand navigation of Thryv Business Center, then click My Products. The My Products screen displays your full product list in a grid, with each product showing its name, price, and status.

The screenshot above shows the My Products screen in Thryv Business Center. Each row in the grid displays a product name, price, and a three-dot menu icon on the right side. The three-dot menu icon provides options to edit, clone, delete, or hide each product. The orange plus button to add a new product is located in the bottom right corner of the screen. The My Products screen does not display services — services are managed separately in the Services settings.

To add a new product, click the orange + button in the bottom right corner of the My Products screen. A product detail form opens where you can enter the following information:

The screenshot above shows the Add Product form. The form displays the following fields from top to bottom: Product Name, Product SKU, Description with a wand icon for AI-generated descriptions, Price, Cost, and a Photo upload option. Required fields are Product Name and Price. All other fields are optional. The Add Product form does not include scheduling or appointment options — products cannot be booked as appointments.

• Product Name — Enter the name of the product as you want it to appear on estimates and invoices. This field is required.

• Product SKU — Enter a stock keeping unit code for the product. This field is optional.

• Description — Enter a description of the product. This field is optional. To generate a description automatically, click the wand icon next to the Description field. The wand icon uses ThryvAI to generate a product description based on the Product Name you entered. You can edit the generated description after it is created.

• Price — Enter the price of the product as it will appear on estimates and invoices. This field is required.

• Cost — Enter the internal cost your business pays for the product. This field is optional and is never displayed to clients. Thryv Business Center uses the Cost and Price values to calculate the markup percentage automatically.

• Photo — Upload a photo of the product. This field is optional.

When you have filled in all the product details, click Save to add the product to your My Products list.

If you have a large number of products to add at once, you can import products in bulk using a spreadsheet. For instructions on importing multiple products at once, see How to Import Products Using Google Sheets.

How to Edit a Product

To edit an existing product, go to the My Products screen and find the product you want to update. Click the three-dot menu icon on the right side of the product row, then click Edit. The product detail form opens with the current product information. Update any fields you want to change, then click Save to apply the changes.

The screenshot above shows the three-dot menu open on the My Products screen. The dropdown displays four options: Edit, Clone, Delete, and Hide from List. The three-dot menu icon is located on the far right side of each product row. Clicking Edit opens the product detail form for that product only — it does not affect other products on the list.

How to Clone a Product

Cloning a product creates a copy of an existing product with all the same details. Cloning is useful when you have several products that are similar — for example, the same item in different sizes or colors. After cloning, you can make minor adjustments to the copied product to differentiate it from the original, without having to re-enter all the shared information.

To clone a product, find the product on the My Products screen and click the three-dot menu icon on the right side of the product row. Click Clone. A copy of the product is added to your My Products list. Click the three-dot menu icon on the cloned product and click Edit to update the details of the cloned product.

The screenshot above shows the three-dot menu on the My Products screen with the Clone option visible in the dropdown. Clicking Clone creates a duplicate of the product immediately — a confirmation prompt does not appear before the clone is created.

How to Delete a Product

Deleting a product permanently removes the product from Thryv Business Center. A deleted product can no longer be selected when creating estimates or invoices. Deletion cannot be undone — if you want to temporarily remove a product without permanently deleting it, use the Hide from List option instead.

To delete a product, find the product on the My Products screen and click the three-dot menu icon on the right side of the product row. Click Delete. Confirm the deletion when prompted. The product is removed from your My Products list immediately.

The screenshot above shows the three-dot menu on the My Products screen with the Delete option visible in the dropdown. Clicking Delete permanently removes the product from Thryv Business Center. The Delete option is listed below the Clone option and above the Hide from List option in the dropdown menu.

How to Hide a Product from Your List

Hiding a product temporarily removes it from the selection list when creating estimates and invoices, without deleting the product from Thryv Business Center. Hiding is useful for seasonal products or products that are temporarily unavailable. The product's details are preserved and the product can be unhidden and made available again at any time.

To hide a product, find the product on the My Products screen and click the three-dot menu icon on the right side of the product row. Click Hide from List. The product remains visible on the My Products screen in Settings but is marked with an unavailable indicator icon and cannot be selected when building estimates or invoices. To unhide the product, click the three-dot menu icon on the hidden product and select Unhide from List.

The screenshot above shows the My Products screen with the Hide from List option visible in the three-dot menu dropdown. A hidden product row is also shown with a gray unavailable indicator icon displayed to the left of the product name. Hidden products remain on the My Products screen in Settings and are not deleted — they are only removed from the product selection list in the estimate and invoice builder.

Frequently Asked Questions

What does this article cover?

This article covers how to add, edit, clone, delete, and hide products in the My Products setting in Thryv Business Center. This article does not cover services — services are items that can be scheduled as appointments on your calendar and are managed separately. For a full guide to setting up services, see How to Set Up Services in Thryv Business Center. This article does not cover how to create estimates or invoices — the My Products setting is only for managing your product library.

Can products be scheduled as appointments on the calendar?

No. Products in Thryv Business Center cannot be scheduled as appointments on your calendar. An item that can be scheduled as an appointment is called a service. To set up items that clients can book as appointments, see How to Set Up Services in Thryv Business Center.

Is there a character limit for product descriptions?

No. There is no character limit for product descriptions in Thryv Business Center. When a product description is long, the estimate or invoice displayed on screen will truncate the description at the end of the visible line. The client can download the estimate or invoice as a PDF to view the full product description.

Can I change a product's price or description for one specific estimate or invoice without updating the saved product?

Yes. When you add a product to an estimate or invoice, you can edit the price or description for that specific document. To keep the change from updating the saved product in your My Products list, uncheck the Save changes to product checkbox before saving the estimate or invoice. If the checkbox remains checked, the change will update the saved product and apply to all future estimates and invoices that include that product.