Estimated reading time: 3 minutes ThryvPay FAQs

Welcome to ThryvPay!

We are so excited to get you set up and accepting payments from your customers. Follow along with the guide to set up your new ThryvPay account. 

Before you sign up, you'll need the following information for the business:

• Business Entity Type
• Legal business name
• All Owner(s) Details
  • This includes Driver's License or state ID and SSN
• Business category or MCC Code
• Tax ID Number
• Average transaction amount AVO 
• Annual credit card transaction amount

Note: For your security, you will not be able to save and return to your ThryvPay application, it must be completed in it's entirety. If you do not have all of the above information, you should wait until you have it available before you start the application.

View ThryvPay Heading Restrictions

You can start your ThryvPay set up from the Setup Wizard:

Or you can navigate to Settings, then select Payments:

Or you can start directly from the ThryvPay tab in the left-hand navigation, under Sales.

Select Sign Up Now to proceed.

Step 1: Verify your business contact information

Validate Company Contact Information

• Select the type of business entity their business is set up as:
  
  • Sole Proprietor
  • Corporation (Public or Private)
  • Individual
  • LLC (Multi member or Single member)
  • Partnership (Private or Public)
  • Non-Profit
  • Government Organization
• Legal business name
• Phone number
• Business address
• Tax ID number

Provide additional business information

• Year business was started
• Average transaction amount
• Annual credit card transaction volume
  • Note: The average transaction amount and annual credit card volume can be estimates, but if you're unsure, you should guess a higher amount as it helps our team serve you better. 
• Business category (Merchant Category Code or MCC)
• Area where your customers are located
  • Local - customers are primarily in your zip code
  • Regional - customers are primarily in your local and surrounding zip codes
  • National - your customers could be from anywhere in the country

Note: There are some businesses that may not qualify to use ThryvPay.

Step 2: Owner(s) Details

Important Note: For businesses with more than one owner, if an owner owns 25% or more of the business, their information needs to be included.

List the Primary Owner's information 

If there are additional owners, select add another owner to enter additional owner's information.

Step 3: Terms and conditions

Read through and accept the ThryvPay terms and conditions. 

Check the box to accept, then click on Sign Up. 

Your application is complete!

Next Steps

If approved, a Success message will appear and you can begin processing payments right away! 

Navigate to ThryvPay Settings to determine your payment options.

If placed in pending status, not to worry, we just need some additional information from you. Our ThryvPay Support team will reach out to you to obtain that information.

Potential documents ThryvPay Support may ask for are financial records, banking statements, IRS, or Tax documents.

The ThryvPay tab will include an upload documents link to enable you to submit your financial documentation securely straight to the ThryvPay team.