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So, you may have recently purchased Thryv, and one of the first things you may have done was update your Business Profile and Activate your Listings with Yext. You're probably thinking "So, that's done...why do I need to keep this up?" In this article, we give you the answer. But first, some statistics:
50% of businesses have seen listings for their business that have not been accurate. 70% of small businesses say they don't have time to manage their listings on all of the many sites that consumers use, and only 23% of small businesses have any idea on how listings drive traffic to their business. (Source: Search Engine Land) Thankfully, you are one of many small business owners who decided to purchase Thryv, which comes with Listings Management, Powered by Yext, so you don't need to worry much about falling into these categories. But, why do you need to keep up with it?
Think back to before you purchased Thryv. You were probably having a hard time keeping up with your listings one-by-one, right? Are my Yelp hours listed as the same hours as my Google My Business Profile? What about all those small, local sites that I probably don't even know about? Thryv helps you manage all of this from one, single point of entry, pushing out accurate data all at once to over 70+ sites - both big & small.
By using Listings Management with Thryv, you are guaranteed that your listings on these websites are locked down - meaning, no one else can update them or suggest a change without being blocked by your Thryv. This helps to ensure that no matter where your customers are searching for you, they are always getting the information, hours and contacts that you want them to see.
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Comments
2 comments
Where is this "Listings Overview" (shown in screenshot above) screen located at?
Thryv Support Article 6663497056525 talks about a "Activity" screen in the Yext Advanced App but its no longer in the app. Yext Product Release Fall 22 states that this feature was deprecated as of Spring 23. However, their Product Release Feb 23 talks about a new feature Entity History UI which has a similar setup.
Hello, thank you for reporting! You are correct that the screenshot mentioned was the deprecated feature from Yext. We have since replaced the screenshot with an overview of the listings covered.
As for Yext's Entity History feature, we offer a simplified version of the Yext dashboard that focuses on the more-often used features so that our users can find what they are looking for quicker. However, our logs do still keep the audit trail and we are happy to make this available to you on request.
In addition, there is a feedback request in our Feedback Center for a full audit trail for Thryv. I have proactively added you to the request which counts as a vote in its favor and ensures you receive updates as it progresses. Thank you for your comment!