Phone, chat, email, or community — real help is always just a click away. Here's every way to reach us.
Ways to get help
Call us 24/7
Our phone line is always open, day or night, whenever you need us.
Live chat
Not a phone person? Click "Ask a Question" in the app to chat with a Thryv specialist instantly.
Support forum
Post a question and get answers from our team and fellow Thryv users — all vetted for accuracy.
What our support team can help with
Specific features
Billing questions
How to upgrade
Package differences
Domain email questions
Website questions
Best practices
In-app help — click the help button (top right)
Live chat Support articles Share feedback Contact us Thryv status page
Looking for the latest product updates? Check out our Release Notes →
Comments
2 comments
Thanks for pointing this out! We've made a ton of improvements to this space (including the ability to leave comments like this!) so thanks for prompting us to get that updated
Thanks for the feedback, we've added some clarifications surrounding this! The walkthrough guides also function the same as the videos, they may or may not appear if there are any for that page.