We offer multiple ways for you to get the help and support you need with Thryv. Here, we walk you through those options.
If you have a question and haven't found your answer here on our support site, we recommend signing in and posting your question on our Support Forum, where you can receive answers from our team or other users (all answers are vetted by our team for accuracy).
If you are looking for our latest product updates, this has moved to our Release Notes section on this site.
Below is a list of some things our Thryv® Support Teams can assist you with:
- Specific Features
- Billing Questions (Like updating your credit card information!)
- How to Upgrade
- Difference between packages
- Domain Based Email Questions
- Website Questions
- Best Practices & more!
To access in-app help, click on the help button at the top right to see the available options for help, support, and feedback. Available help options may vary by product, but generally include:
- Live Chat
- Support Articles
- Share Feedback with Thryv
- Contact Us
- Thryv Status Page
Our phone number is available 24/7 so that you can spend the time you need running your business.
Do you hate phone calls? That's ok! Click on "Ask a Question" to start a live chat with one of our Thryv Service Specialists.
You can also email us at support@thryv.com or join in on the conversation in our Support Forum!
High-Thryv!
Comments
2 comments
Thanks for pointing this out! We've made a ton of improvements to this space (including the ability to leave comments like this!) so thanks for prompting us to get that updated
Thanks for the feedback, we've added some clarifications surrounding this! The walkthrough guides also function the same as the videos, they may or may not appear if there are any for that page.