If you find you are having issues with your Thryv mobile app on either your smartphone or tablet, and you have already tried force closing the app or deleting & reinstalling, you can try the steps below to clear the app cache.
Android:
Step 1: Head to the Settings menu. This can be done by tapping the cog icon in your notification shade.
Step 2: Find the Thryv App (or Applications, depending on your device) in the menu, then locate the Thryv app that you want to clear the cache or data for.
Step 3: Tap on Storage and the buttons for clearing the cache and app data will become available
iOS:
Third-party apps
Clearing the cache of third-party apps varies from developer to developer. As seen below, some like Slack offer an option in the app preferences in iOS Settings, while others like Facebook don’t. Check out the settings of your apps to see your options.
For apps that don’t provide a clear cache button, deleting the app and reinstalling it is the next option.
You can always take a look at Settings → General → iPhone Storage to prioritize which third-party apps you may want to tackle first.
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