Your mobile app has almost all of the functionality of the desktop so you can take your Thryv on the road and never miss a beat!
To download on Google Play, Click Here.
To download on iOS App Store, Click Here.
Login
To log in to your account, first enter your email address.
Then, enter your password. If you do not remember it, tap Forgot Password, and a link will be sent to your email address.
If you haven't already, you will need to set up Multi-Factor Authentication for this device. Remember that this needs to be set up for each device you use to access Thryv. For a full guide to MFA, Click Here!
Most used actions:
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New appointment
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Accept payment
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Invoice
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Add client
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Send message
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Share document
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Create campaign
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Send Link
Below is a preview of your modules when viewed through the app:
Home
This will allow you to zoom into your most often used functionality quickly. You can return to the home screen from anywhere in the app by tapping the Home Icon
The home screen contains your Quick Actions, and the bottom navigation. To see alternative dashboards, swipe left across the screen. You can track which dashboard you are on using the colored dots at the bottom of the screen. By swiping left, you can access dashboards for:
- Sales
- Calendar
- Clients (or other CRM term)
- Campaigns
- Social
The bottom navigation contains
- Home Icon
- Inbox
- Clients
- Calendar
- Menu
- There are additional shortcuts from the Home screen to allow you to quickly:
- Search across all modules
- Finds all instances containing the info (clients, calendar, conversations, documents, sales)
- View your Notifications
- Search across all modules
Dashboard
- From the dashboard you will have access to all the information currently available on the desktop version in a responsive format to view on your mobile device.
Inbox
- The Inbox will allow you to quickly view your conversations with your clients and respond while you are on the go.
- Mobile Inbox allows you to:
- Search for conversations
- Responds to your clients based on their needs
- Set Reminders regarding conversations
- Assign tasks based on conversations
- Take additional actions (e.g. setting appointments, creating invoices, adding and sending documents)
. .
- For more information see Inbox articles.
Clients
- Clients capabilities on Mobile allow you to have in the palm of your hand all the information you need about your client to ensure a consistent and lasting client relationship from your mobile device.
- Ability to view all profile info, bookings, conversations, sales, documents and appointments.
- View all clients based on tags.
- For more information go to the Clients articles.
Calendar
Thryv Mobile Calendar allows you to view and manage your appointments making sure you are where your client needs you to be when they are expecting you.
- Creating new appointments
- Creating group events
- Editing Availability
- Mark time as busy
- For more information visit our Calendars articles.
Sales
- Get your estimates, invoices & bookings out to your clients faster and most importantly get paid faster with Thryv Mobile Sales capabilities.
- Take action on your estimates, invoices & bookings
- For more info visit our Sales articles.
Documents
- Thryv Mobile Documents now allows you to manage your documents, share with clients, request a document, and download any documents received for review.
- For more information see the Documents articles.
Marketing
- If your package allows, you will be able to use Automated Campaigns.
- You'll also be able to send Announcements (formerly Campaigns) & see your Delivery History.
- For more information see the Marketing articles.
Client Portal
- The Client Portal serves as your client’s online connection to your business. Now available on mobile allows you to invite your clients quickly, share on social, and more.
Thryv Mobile App FAQ
How do I access the Thryv Mobile App?
Our Thryv Mobile App can be downloaded for free through the Apple App Store & Google Play.
Is the Thryv Mobile App a replica of everything I can do in the desktop version of the software?
Yes! The app is meant to be used to manage major day-to-day B2C interactions to avoid keeping customers waiting and be more efficient. Nearly everything you can do in Thryv, you can do inside the mobile app. The only option not available on mobile is Settings, although some individual feature settings are available under their respective pages.
How can the mobile app help me to easily manage my business from the palm of my hand?
Our Thryv Mobile App can help you manage customer appointments, bookings and receive reminders of upcoming events. You can easily add and upload your customers from your phone to stay connected and manage contacts. You can get paid faster and easier with Mobile QuickPay and by creating estimates and invoices. Stay informed and in charge of your day with notifications and messages, including when you receive a review. Your business information will also be pushed to all 60+ networks to ensure listings online are accurate!
Will the Thryv Mobile App be able to call my contacts I've imported from my phone?
No. Any attempt to call a phone number in Thryv will open the respected call screen, within your particular device. Any logs of those interactions would need to be added manually as a note on the client card.
Will the Thryv Mobile App be able to text or email my contacts I've imported from my phone?
Thryv is able to send text messages to your contacts, but they will still come from your registered landline, not your personal phone number. To review and respond to those texts you would need to log into Thryv from any device. As for email, Thryv can send email messages, which would come from your Thryv inbox which your clients can access through the client portal. You would receive notifications to the email address associated with your staff account as normal.
Is the functionality for social the same on desktop and mobile?
Yes, anything you can do on desktop, you can do using our Thryv Mobile App!
Still have questions about the Thryv Mobile App? Totally lost and not finding what you are looking for? Send us an email at support@thryv.com
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